Beyond the Hype: AI in Customer Service [Podcast]

  • 5 April 2018
  • Daniel Tkacik

There's a lot of hype these days around disruptive technologies and it can be difficult to truly understand what's real and what's not. That's why we've created Beyond the Hype – a podcast dedicated to helping you cut through the noise and marketing hype by interviewing the world's leading industry thought leaders, investors and founders.

The following episode is an interview with Digital Genius co-founder and President Mikhail Naumov. With $14.75 million in funding, Digital Genius is on a mission to transform call centers by leveraging practical AI to help companies provide a better customer experience.

Ready to get beyond the hype?

Click below to listen to the episode!

About Daniel Tkacik